DeployPost

Free website check

Fix the wrong or missing picture when your link is shared

Sharing a link in a text, a post or an email shows a small card with a picture, a title and a description. If yours shows the wrong picture or none, the free check finds out why and shows steps for your website builder.

Free. No sign-up. About 20 seconds. It only reads public pages.

Why the preview is wrong, most likely first

Start at the top.

  1. No share image is set

    Without one, apps show a plain link or a guess. Builders keep this setting in different places, which is what the pages for each builder below show.

    The free check tells you when a page has no share image.

  2. The image is set but doesn’t load

    The page names a picture that was deleted, moved or isn’t a full web address, so apps show nothing. Open the picture’s address in a private browser window: if it doesn’t appear, upload it again and publish.

    The free check opens the share image and tells you if it fails.

  3. The page you shared has its own setting

    A share image set on one page applies to that page only. Check the page you actually shared, not just the home page.

  4. Apps are still showing the old preview

    Facebook, LinkedIn and messaging apps keep the preview from the first time a link was shared. After you change the picture, ask each to fetch it again with the Facebook Sharing Debugger or the LinkedIn Post Inspector.

    Facebook Sharing Debugger LinkedIn Post Inspector

  5. The picture is the wrong size or shape

    Apps crop pictures to a wide card, about twice as wide as it is tall. A picture around 1200 × 630 pixels works nearly everywhere. Keep faces and words away from the edges, where cropping cuts.

  6. The preview has no title or description

    Previews also show a title and a short description. When a site doesn’t set them for sharing, the card can look empty or show the wrong words.

    The free check tells you when the sharing title or description is missing.

What the free check looks at

It only reads public pages. It never signs in, and nothing on your site changes. It can’t see the copy an app has kept, which is why the refresh step above matters. How the check works.

Pick your website builder

Built from code, or with something else? The causes above apply to any website, and the check explains the rest.